Privacy Policy


1. Who We Are

Updated Date: 23/07/2025

This website (“we”, “us”, or “our”) provides WordPress site repair and support services. You can contact us at:

📧 Email: support@wordpressfixed.com
🌐 Website: https://wordpressfixed.com


 

2. What Personal Data We Collect and Why

When you interact with us, we may collect the following personal data:

  • Name – to personalize our communication

  • Email address – to respond to your enquiry

  • Payment information – processed securely via Stripe when you purchase our services

We use this information to:

  • Respond to your enquiries

  • Process payments for services supplied

  • Provide customer support related to WordPress repair services

🛡️ Note: All payments are processed securely by Stripe. We do not store or have access to your credit card information.


 

3. How We Store and Protect Your Data

Your data is stored securely and only accessible by authorized personnel.
We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or loss of your personal information.

We retain your data only for as long as necessary to fulfill your request or provide our services.


 

4. Third-Party Services

We may use trusted third-party providers for:

  • Email communication (e.g., Gmail, Outlook)

  • Payment processing (Stripe)

  • Website hosting (e.g., SiteGround, Bluehost)

These providers may process your data in accordance with their own privacy policies.
We do not sell or share your data with third parties for marketing purposes.


 

5. Cookies

This website may use cookies for essential functionality, such as:

  • Session management

  • Security features

We do not use cookies for tracking or analytics.

Some third-party plugins or embedded content (such as contact forms or videos) may set cookies. You can adjust your browser settings to block or delete these if you wish.


 

6. Your Data Rights (Under UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

To make a request, please contact us at: support@wordpressfixed.com


 

7. Changes to This Policy

We may update this Privacy Policy from time to time.
The most current version will always be available on this page.